Delivery Information

Delivery Information

We take great pride in our customer care. Please do not hesitate to get in touch with us for any queries.

We know what a difference a speedy delivery makes and so we have a few delivery options available (depending on your delivery location).

Delivery

Standard Delivery (Free)  – 3-4 Working Days. 

Next Day Delivery (£2.99)  – 1-2 Working Days. 

Next Day Delivery for over £50 (Free)

If an order placed on Friday after 1pm for Next day delivery that ll be dispatch on Monday.

Same Day Despatch for orders before 1PM. 

Tracking Order

We have selected Hermes and Royal Mail as our couriers for all our deliveries. Which are great companies and have a range of features to make the delivery process as smooth as our silk sheets.

You can track your order depending on Courier Selected for your parcel. When your order process and dispatched from our warehouse, you will receive the shipped Email at your Email address provided the time of Order Please check your shipped Email and check courier for Shipped tracking Number. You can track mention below Links

Hermes Courier:  www.myhermes.co.uk/tracking-results.html

We send tracking detail by email to you. Please check your tracking Number and click the courier for tracking. if you have any issue regarding your tracking Please contact us by Email. admin@dtexhomes.co.uk

If you want to contact directly to Hermes direct contact Number is 0161-6811742 or 00447543796121

Before contacting Hermes makes sure you have received your tracking information from us by Email.